Shared Users can't access remotely - despite Port Forwarding/Remote Access Green Check

Did you check your port forwarding rules? The image in your original post showed it set to 23.

Please reach out to us… You’ve almost got this locked down perfectly.

Thx so much. Checking Pm now

Just wanted to thank everyone for your help! It is working now! My mom is very happy she can watch her shows from Indiana now :slight_smile: