Shield: Transcoding crashes with hardware acceleration enabled

[sa2000]

@thekiefs

No problem. Just sent them to you. Let me know how else I can help. I have the media file, but I’m not sure how to trim it down to the first 10 minutes and then upload it for you to grab somewhere.

Thanks for confirming that the current release of the Plex for Android App for the SHIELD no longer fails when attempting to Direct Play

The large font attachment was causing Direct Play to fail and to switch to transcoding.

Release Note for 7.13.0

Plex for Android

Plex for Android 7.13.0 Available on Google Play and the Amazon App Store. NOTE: We are performing a staged rollout, which means the update may take a day or two before it becomes available. WHATS NEW: Display signal quality during Live TV playback. Add support for subtitle styling. Remember if audio visualizers were enabled. Add support for subtitle styling when casting to Chromecast. [Mobile] Add support for subtitle download when casting to Chromecast. FIXES: Playback: app could crash…

• Playback: failure to direct play videos that contain large embedded attachments (e.g. fonts).