I have moved from one state to another and now when I log in I keep getting notices that I have logged in from another state? I dont see any settings for physical location, any help on this would be greatly appreciated.
Not exactly sure if this is just a notice/warning or impacting your setup.
Some services use your IP to link you / your ISP to a geo location. That’s vague at best, as IP addresses aren’t restricted to a physical location.
I think the issue is that this user is getting… constant?.. notifications that they are logging in from another state, while they didn’t appear to get this at their previous house. It sounds like Plex has saved their previous geo-location (based on IP), and notifies them of out-of-state logins.
I don’t think that is the case. I think it notifies you of where you logged in from every time. I get notifications of login on all my clients, and I have never changed streets, let alone states.
I am not aware that Plex is throwing out such notifications at all.
I only know these from Google.
How do these arrive? As notification on your mobile phone, or per email?
Emails?
“A user has logged into your account from *LOCATION*, IP address: *xxx.xxx.xxx.xxx*.”
Y’know, those.
That’s just the general notification if you sign in mit a client. You usually get this is signing into a new account or using a different account.
I suppose in your case it’s based on the new network (ISP, location).
The location as such is an approximation.
It’s an attempt to give you an indication from where the new sign-in happened. Though, public op addresses don’t have a physical location… so it can often be off.
I would argue it’s ok as long as the notifications coincide with you signing in. If you’re asked to sign in every time you access a device it’s probably worth to review why that is (e.g. if you’re using the web app → any cookie blockers / new security tools that might delete the session information of Plex?).
