Since I physically moved my NAS, Plex Media Server stops every time a player app is opened

Plex Media Server NAS & Devices
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Server Version#:1.24.3.5055-7000
Player Version#: ANY
DSM 7.0-41890 (showing as ‘up to date’, although I know there is a later version 7.0.1)

Just as the title says. Over a month ago I bought a new DS218play and it set itself up with DSM 7 without me really having much decision in the matter. Nevertheless, I was able to install Plex Media Server and set everything up with no difficulties. I didn’t migrate anything, this was a clean, new installation. I have another server on a different Synology NAS running DSM 6 so I had a reasonable idea what to do.

I have been using this new server without any issues for a month, loading it up with media and playing music on my iPhone movies and TV shows on my TV etc. It was working perfectly.

Yesterday I decided I was happy enough with the NAS that I decided to relocate it to the shelf under my desk instead of on it. A move of about three feet. I shut the NAS down manually, unplugged it, moved it and plugged it back in. Five minute job. Synology DSM 7 started up and all my files are accessible.

Now, the Media Server app ‘manually shuts down’ whenever I open an app. It doesn’t matter if it’s my phone or PC or the TV, the server stops running within a few seconds of the app opening. If I restart the server from Synology Package Centre while the app is open, the server stays running and I can use Plex. All my media plays and the metadata is there, just the server stops by itself when I open the apps.

As you might imagine, it’s moderately annoying! I’m sure it’s pretty simple though, as it worked fine until I moved the NAS (which is almost certainly a red herring). This might be the first time the NAS has been shut down since I put it together. Could shutting it down have upset something?!

I have uninstalled Plex from the NAS and reinstalled twice, and that didn’t make any difference. I’ve also restarted the NAS from the Control Panel. I have rescanned all the libraries, and manually optimised the database.

The only change made recently is that a Package Centre app called Universal Search was updated when I restarted the NAS.

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Plex Media Server Logs_2021-10-11_23-49-38.zip (2.5 MB)

I was able to get that using Method 1, from Plex for Windows. The server stopped when I opened the app. I left the app running and restarted the server. The app is currently able to play media as normal.

I just tried closing the app and re-opening it, and the server stayed running. Strange.

Something which might be noteworthy, when the server was misbehaving, my Home page only showed one line of ‘recently added’ items. Now it’s back to (correctly) showing several lines of all my recently added media, as it did before.

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Aha. Thank you. I shall do that, and hopefully all will be well again. Thanks for your help.

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