(Solution) Channel Scan Button Not Working

Hello all!

I believe there may be an issue in the latest version of plex not allowing users to scan OTA channels. This issue happened upon me and one other user here. Here is a simple writeup I made incase anyone has this issue. This solution was tested on Windows Server 2019 but will apply to any version of windows 7 or up.

My method of attack was as follows.
First I advise trying the repair function. In Windows quit plex, go to add or remove features in control panel. Click plex and click uninstall. A window will open, click repair. Reboot and try again. If that doesn’t work try this:

  1. Rollback plex to later version. (1 version older worked for me) How do I roll back the version of Plex?
  2. Initiate channel scan, should work now. If not try one more previous version.
  3. Once channel scan is complete (hopefully) check your guide to ensure they are present.
  4. Check for updates on Plex and update it if prompted.

This method worked for me and I am now watching OTA via plex. Hopefully it works for you and others as well. If not feel free to get back to me and I will be happy to help. If it works I’d also love to hear the good news.

Good luck! -Aidan, I.T. and Network systems administrator at local High School.

Im Having the same issue in the UK…may give this a try.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.