New to Plex, trying to make the subtitles work on three LG smart TVs with no luck on either of them, I could use some help please, thank you.
Versions:
Plex 1.15.2.793-282228f99 http://prntscr.com/n1wbms
Tv - I will just add one, but I tried with all of them - LG 43UK6200PLA
Windows 10 latest updates.
K-lite latest version codec pack installed - not sure if it helps or not
Subtitles are in multiple languages, because we like to practice our language skills. Each movie has ONE subtitle file only, either English, German, French or my native language.
File names look like this, no special characters: http://prntscr.com/n1we5d or http://prntscr.com/n1webj
I also added eng.srt or eng.forced.srt to the filenames to test the outcome, it doesnât work either.
Edit your library,
go to the âAdd Foldersâ tab
and make sure that there is only one entry in there, which points to exactly f:\Media Share\Seriale and not to f:\Media Share\Seriale\Endeavour
Use always 2-digit numbers for both season and episode numbers. Endeavour - s01e01.mkv
Name your season folders Season 01 etc pp
After changing the file and folder names, perform both âAnalyzeâ and âRefresh Metadataâ on the whole show.
Are the subtitles now at least selectable in the dropdowns?
If they are, have every user select his/her preferred language under https://app.plex.tv/desktop#!/settings/account
(the place you show in your screenshot is only for the case when no user account is used â i.e. the server is signed out)
However, you need to make different settings:
Define the preferred language for both audio and subtitles. Set the subtitles to âShown with foreign audioâ.
This will activate âforcedâ subtitles if audio language = subtitle language and full subtitles if the audio is not in the preferred language.
This automatic selection is overridden as soon as you select a subtitle or an audio track manually.
see https://support.plex.tv/articles/204985278-account-audio-subtitle-language-settings/
You cannot set it back to automatic selection, once you have made a manual selection on a particular video.
http://prntscr.com/n1zkcu - this. I think I know what you mean, you are speaking about a Plex app like Netflix has. There is no such app on any of the TVs.
Nevertheless, thanks for your help, I guess I will have to find another server Have a nice day!
I am so dumb. I noticed there is a Store but never entered it since I thought itâs related to membership purchases and I wonât use my payment details on tvs :)))) I will install Plex and get back and update the thread. Damn it, dumbster.
I could update the above post but this definitely needs a new post Thank you very very very much!
Installing the Plex app solved the problem! Iâd say I love you but probably thatâs over the hill so itâs just thanks! For 2 days I kept installing and uninstalling Plex and various other servers and while the others lacked features, Plex was not running the subs because I did not install Plex from the LG App Store.
Thank you very very very much!