Server Version#: 1.19.2.2673 (and many prior versions) Player Version#: all (or n/a) Several months ago I bought a couple larger drives and rearranged the folders for my Movies library to consolidate the movies on the new drives. This required me to remove the old Movies library and create a ne…

Try https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/ to get rid of old (and possibly incorrect) metadata from the cloud. Then repeat the Dance.

that will need to wait until after i get back from work, but i will try.

If you can provide your logs after the next attempt that will help.

I exited from PMS (though this was not mentioned in the cache clearing instructions I thought it would be a good idea), then renamed the Plex Media Server\Plug-in Support\Caches folder, then created a new, empty Caches folder, then restarted PMS. When PMS was running again, I moved X-Men out of the…

Looks like you’re not doing the dance right so it’s just reusing old info. Apr 24, 2020 15:58:26.788 [13512] DEBUG - Looking for path match for [M:\Movies-X\X-Men (2000).mp4] Apr 24, 2020 15:58:26.792 [13512] DEBUG - Path matched, we’re reusing media item 451571 Huh. Not directly related to yo…

Well, I followed every possible step in the Plex Dance as it was listed. As I said earlier, there is no way I can find to “Empty Trash” (though I remember seeing that in the past) and there is a setting called Empty trash automatically after every scan that is checked. If I did something wrong, th…

I managed to find the Empty Trash command. I was looking at the PMS level (like the Clean Bundles command) but the trash is emptied at the Library level instead. Regardless, the movie still re-appears as Men of Honor. Also, since I have the PMS set to empty trash after every scan, shouldn’t that …

[image] nurbles: Also, since I have the PMS set to empty trash after every scan, shouldn’t that be the same as manually emptying the trash after the scan completes? If not, what is the difference and why do the functions have the same name (‘Empty Trash’)? Yes, those should do the same thing.…

Are you working with a (renamed) copy of a file that is still added to the library? That won’t work.

[MovieFan.Plex] While the scan was running (after moving the file out) I had the movie library open in the Plex Web Client, sorted with the most recently added at the top. Men of Honor was the very first movie in the list and does not show multiple copies. During the scan, it disappears and some …

Some movies are being ignored

Plex Media Server

OttoKerner April 25, 2020, 11:21am 25

It would have the same ‘hash’ as an already existing file. And this would make the Plex Dance useless. The Plex Dance is designed to remove the hash of a certain file from the database, so that the wrong “match” that is stuck on it can be removed.

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Some movies are being ignored

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