ExportTools
It would have the same ‘hash’ as an already existing file. And this would make the Plex Dance useless. The Plex Dance is designed to remove the hash of a certain file from the database, so that the wrong “match” that is stuck on it can be removed.
[dane22] Thanks, that looks like it would be great. Unfortunately, after very carefully following the install instructions step-by-step, I got it to reload the libraries, but from then on it doesn’t seem to do anything. I can tweak settings all I want, click SAVE and the plug-in closes. No output is generated. I have tried using a Plex Web Client on my regular home desktop, and also from the client running directly on the PMS computer. No results.
FWIW, I tried updating WebTools (which I already had) to the latest version, but I can never connect to it – even with my firewall disabled. So I did the manual install.
I was reading the troubleshooting page and learned about the logs, which appear to be filled with these messages (it looks to me like I am missing something needed by the plugin?):
2020-04-25 07:22:44,128 (bc0) : CRITICAL (core:574) - Exception happened in WriteRow-status was [Error 2] The system cannot find the file specified (most recent call last):
File "E:\PlexData\Plex Media Server\Plug-ins\ExportTools.bundle\Contents\Code\output.py", line 278, in writerow
os.rename(CurStatusFile, NewStatusFile)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-776106bc6\Framework.bundle\Contents\Resources\Versions\2\Python\subsystem\ospathfix.py", line 152, in os_rename
return os._rename(longpathify(uni(src)), longpathify(uni(dst)))
WindowsError: [Error 2] The system cannot find the file specified
I need all ET logs in a zip, and not just a snip
[dave22] Ask and you shall receive
com.plexapp.plugins.ExportTools.log.zip (61.5 KB)
[dane22] I got it working! I did not see that restarting the PMS was required and since ExportTools was apparently detected and loaded automatically, I tried to use it, and the settings dialog appeared and sorta functioned.
But, after doing a restart, my logs have logs of DEBUG lines and no CRITICAL ERROR lines.
My only remaining issue was that the checkbox to ignore the path I entered for output was checked and that was a very non-obvious option, since (to me) leaving the path field empty meant “use the default” while filling in a path means “use what I entered.”
But all is working now, thanks for the tool, it will definitely help me find the ‘broken’ movies.
One (2-part) question and I will go away: What does “mp4 - mp4” mean for the container (I understand just mp4 or mkv, etc. but not the double)? and Are all of the additional ‘special’ containers like this one documented somewhere? Thanks!
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That you have two medias, both for the same movie, and they are both mp4’s
These could be “duplicate” items (which are candidates for verifying mismatches)
But also multi-part movies or movies with optimized versions appear like that.
Just wanted to thank you guys for this post. I had the same issue with X-Men (2000) not being recognized and being mislabeled as Men of Honor, which I would not have known if not for this post.
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