Server Version#:4.57.4
Player Version#:1.31.1.2262-74fdc6b7
Hi for the past few days now my Plex media server has not been able to add all or some Metadata to newly added content such as my movies poster art, charters playing in the movie, etc… which I have noticed. Please could someone help resolve this?
Thanks!
Are you using the new movie agent? Are these movies matched? Can you provide a screenshot of one of them?
Hi there CostaHT,
Thanks for your reply I’m not sure which one is the new agent? Yes, they are matched however the I had to upload or select my own poster art. here are my screenshots hope it helps.
Apparently, you have Movies in a music-type library.
Edit your library
On the General tab, what’s your library type?
On the Advanced tab, what’s your Scanner and Agent?
I’ve fixed the problem now I changed the agent from Plex Movie (Legacy) to Plex Movie and now it seems to be working fine. Thank you so much for your time and help!
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