Since approximately one week I have constant issues with plex. I have not made any changes to the setup which previously has been running for months without problems.
Currently I have four alternating states:
- “Something went wrong try again”
- “cant connect to synology”
- “app.plex.tv is unable to connect to “Synology” securely”
- Everything works alright (meaning it goes back to working, then right back to few hours later to one of the errors above)
Since the first occurence I did the following things in order to try to mitigate the problem:
- Update on server side: Updated my Synology to Version: 7.2.2-72806 Note that there are some issues reported online with this version and plex but I want to highlight that I only did the update after I already experienced issues.
- Update Plex Package on Synology: I did the corresponding update of Plex by pulling the latest update manually from the Plex page. I did not autoupdate via package since it was not the latest version
- Android App are already running latest version
- Firmware Update of Router
- Checking Portforwards on Router - no changes have been made
- Secure connection: I went into Plex settings and looked at “secure connections” it was already on “preferred” I changed it to “required”, error persisted so I changed it back to “preferred”
Server Version#: 1.41.1.9057
Player Version#: Android App 10.23.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
