Sometimes music cuts every few seconds (with logs)

Plex Labs
1

Sometimes i have Plexamp music that cuts and start a few times but the songs seems to have been already cachée.

My wifi internet shows 36mb/s

Here are the logs :

49102984571152.zip (610.1 KB)

Thank you very much for your help :slight_smile:

2

@Tangs
In a similar topic, Elan has been investigating and has
asked for some information in it.

3

Hi,

This is not what i am experiencing, it doesn’t skip, it kinda pauses, like with a very bad internet conection but my connection is good and the song has already been cached.

Also i am on the Public channel, not the beta one

4

@Tangs thanks for the correction that this is buffering not skipping and for letting us know you’re on the public PMS channel.

I looked at your most recent log. Am I correct that the Vivaldi and two Kate Bush songs were buffering yesterday the 29th?

5

Thank you to have a look at it.

Yes this was a time those two artists were playing

6

Did you find anything ?

7

No reason for the gap in playback is obvious because I’m just a user. Thank you for reminding me though. Maybe Elan or drzoidberg33 is free.

@elan Could you assist?

8

It’s a known issue with (a) beta server and (b) Opus transcodes.

9

Thank you for your reply

I am on the Public Channel and i don’t transcoder, i use direct play, so it maybe something else?

10

There’s nothing that I can see suspicious in the most recent logs. If you can reproduce post new logs immediately so I can look back at the recent timeframe.

11

Thank you, i’ll do it :+1: