I let plex try to sort itself out but it seems to get stuck on an album and eventually freeze. I can’t immediately see what album the Sonic Analyst gets stuck on until its ran for at least half a day. At that point, I can see an album listed with a complete loading circle in the notifications. The albums at this point have been a single song to maybe a dozen tracks. I made the choice to delete them because they weren’t anything special.
I got stuck again and this time is was Chumbawamba’s Tubthumper album. As that is an album no one could live without, I tried to see what was up. I don’t know how a way to scan music files for issues so I tried to convert it with dBpoweramp. I got a notice about corrupt on track 7 - Outsider. I’ve deleted that track and restarted the snap plex services (sudo snap restart plexmediaserver.plexmediaserver. Then started and immediate stopped a scan on my music library. Sonic Analysis is now at 977, I did add a new album ( Liars -They Were Wrong, So We Drowned) so I can really say I’m at the same place I started.
Anyone know of a way to scan a music library for corruption?
I have the same issue here as well. I am stock at 2340 albums, have been for days now. I went to the logs, found the album, deleted it, restarted plex and still stuck at 2340 as it’s been running for hours after deleting the album.
I really want to try this sonic analysis but it started at 7400 albums and has been going for weeks now. Not sure if this is worth it.
I had a problem with just a single track on an album by The Allman Brothers.
To find out what the problem is, open your System Monitor or whatever tool you use to monitor processes. There will be a Plex Transcoder process - you should be able to tell from the command line / properties which is the offending track. A quick convert to the same bitrate in VLC player or similar tool and it will work fine once you restart the plexmediaserver service.
My system did update to 1.24.2.5022, which was released on September 13. I still see the SA running well past my maintenance window and stuck at 951 albums. I can’t see in the drop down status menu what album its stuck on.
Had the same issue, since weeks stuck at 1652 albums.
I have Plex running on Synology DSM 7. I went to the activity montior and looked for Plex Tasks, found that there were two transcoder tasks but there are not many more details inside DSM 7.
So I wrote down the PIDs and logged into the NAS using SSH, running the following command showed me the mp3 which was blocking the processing (22684 was one of the two PIDs): ps aux | grep 22684
After that I went to the directory where those files were and I noticed that every file of this album had an exact duplicate. The only thing different was a " 1" added before the file extension.
So I copied the album to another location, restarted Plex and deleted the album (all those files).
Then I removed the duplicates and copied back the album to the original location. After that I started the re-scan of the library which also triggered the Sonic Analysis.
Now it is finally processing the albums and I can see that I am now below the 1652 album count it was previously stuck on.
Check the activity in app.plex.tv (rather than the local bundled web app), and see if it’s there. The bundled web app in 1.24.2 is a little older, and doesn’t have this feature yet. It was added in 1.24.3, which doesn’t seem to have made it to the snap store yet.
app.plex.tv is showing version 1.24.2.50 installed, which is what Snapcraft is saying the latest version release on September 13.
I haven’t noticed anything under activity that would show the issue. Prior to the last update, i would see an album listed eventually. Now the Sonic Analysis will just go on forever.
There were some interesting albums that got stuck, most I decided I could live without or move outside of the plex music folder.
Before the last update I was able to see what was stuck on the activity drop down. At this point I can’t see what album is causing the issue, i just see that I have 960 albums to go.
This is still a problem for me with server version 1.24.5.5173 on unRaid (docker).
“Processing 1414 albums” for days, 1 of 4 processor cores stuck at 100%.
@Alez_G In which of the logs can you find this message about the album it’s stuck on? And how does it look like? I’m also stuck on this sonic analysis.
Hey @reemoes. I could never make heads or tails out of the logs. I was able to complete the process without discarding a bunch of music.
I created a new music directory, moved a chunk of music, and then completed a sonic analyst. I started with the most recent music I had with the assumption that they were better copies than music I might have picked up in the early 2000s. It took a long time but I’m enjoying Sonic Analysis today!
It took a long time but I’m enjoying Sonic Analysis today!