Server Version#: 1.21.1.3876
Player Version#: 8.11.0.22186
I’m having problems playing movies through my Plex server on my Sony Bravia Android TV. When I try playing a 10-Bit HEVC movie, I get an error saying “An error occurred while attempting to play this video. Please check your connection and try again.” Does this mean my TV can’t play 10-Bit HEVC files? Shouldn’t my server transcode it automatically to a format that my TV can play? My PlayStation 4 handles anything I throw at it in regards to video/audio resolutions and codecs.
In addition, I am having issues with audio playback. When streaming through my television, very often I will get no audio at all. Let’s use a 5.1 AC3 audio track for example. If I have HDMI passthrough on, it plays the movie but no audio comes out of my soundbar. If I disable passthrough, the movie never plays. I just get a spinning loading icon. I bought a Shield TV Pro to troubleshoot, and on that I can get audio through my soundbar with HDMI passthrough OFF. If I turn passthrough on, I still get no audio. Any tips here?
