Can you check my cert ?
Thanks
Can you check my cert ?
log: “CERT: incomplete TLS handshake: sslv3 alert certificate unknown”
Thanks
@ChuckPa
Can you please check my cert also?
I am getting the following in my logs:
[0x7f25271aab38] DEBUG - CERT: incomplete TLS handshake from [::ffff:XX.XXX.XXX.XX]:58864: sslv3 alert certificate expired`
Hi,
@ChuckPa
Can you please check my cert?
From log:
\WHSSERVER\Software\Plex Media Server Logs_2021-10-12_07-54-46\Plex Media Server.1.log (108 hits)
Line 19163: Oct 12, 2021 02:06:13.969 [19720] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate expired
Line 19163: Oct 12, 2021 02:06:13.969 [19720] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate expired
Line 19164: Oct 12, 2021 02:06:14.162 [19720] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate expired
Line 19164: Oct 12, 2021 02:06:14.162 [19720] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate expired
Line 19176: Oct 12, 2021 02:06:14.318 [9320] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate expired
Many thanks!
@ChuckPa Can you check mine too?
CERT: incomplete TLS handshake from [::ffff:192.168.1.1]:53279: sslv3 alert certificate unknown
[CERT] TLS connection from [::ffff:192.168.1.1]:53279 came in with unrecognized plex.direct SNI name ‘xx-xxx-xxx-xx.dbba7f6bc16247508d7362dae7e4875b.plex.direct’; using installed plex.direct cert
Hi - Can I have my certificate reset as well please? I Believe this is the cause for my issues connecting remotely. (WD My Cloud Home). Please let me know if you need the logs.
Thank you.
Hi,
Having a hell of a time accessing server remotely,
I see the entries in the logs below:
CERT: incomplete TLS handshake from [::ffff:192.168.1.11]:57044: tlsv1 alert unknown ca
[CERT] TLS connection from [::ffff:192.168.1.178]:49990 came in with unrecognized plex.direct SNI name ‘192-168-1-11.3f209752b2874736a783b91b67d8ba65.plex.direct’; using installed plex.direct cert
[CERT] TLS connection from [::ffff:192.168.1.178]:61270 came in with unrecognized plex.direct SNI name ‘192-168-1-11.c62a9246e16f45318605157f50d3ffb7.plex.direct’; using installed plex.direct cert
Is there anything you can do to resolve this?
Looks like previous posts show a plex admin had to go in and reset the cert
Thanks!
Hi Chuck,
I reset but i got the same log error: “CERT: incomplete TLS handshake: sslv3 alert certificate unknown”. I’ve got “my cloud home” (so, reset = turn off / on the device). there is a way to check what cert plex used?
Thanks
If you have a WD My Cloud Home then afaik you need to disable secure connections. The current version of server will not run on those. We are working with WD to update but I do not have an ETA. If you can provide your server logs it would be appreciated.
1 Like
Same question: Which of your 4 servers please ?
I having this issue lately.
CERT: incomplete TLS handshake from XXX.XXX.XXX.XXX:58450: sslv3 alert certificate unknown
Do I need my certification reset?
Is the IP from someone you know or from one of Plex’s servers?
Unknown implies from someone with a cert not known to Plex.
Oh I know exactly what the IP is. It is from a tablet in my house. Happens on other devices as well.
Cert reset. dead server entries removed.
Restart.
Server “Plex” has a current cert – did not reset.
1 Like
The cert looks like a Sept 30 cert.
I reset it for posterity.
Restart the server then restart the apps.
It’s not your certficiate.
Your logs would also show certificate errors. Your cert was generated:
Valid Sun, 10 Oct 2021 18:34:54 +0000 Sun, 10 Oct 2021 18:35:33 +0000
It did not cross the Sept 30 boundary.
Your cert also:
Valid Sun, 10 Oct 2021 10:39:22 +0000 Sun, 10 Oct 2021 10:39:59 +0000
Restart it all.
