Hi @ChuckPa , can you please look at mine. Much appreciated!
Thank you this seems to have resolved my issue! <3
PS. Maybe you should consider anouncing the problem somewhere because i spent 5 hours combined yesterday and today trying to fix it on my part which is quite frustrating.
I think I am experiencing the same issues. Here is the console log:
Nov 26, 2021 19:04:45.830 [8764] Debug — Completed: [127.0.0.1:56893] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (10 live) GZIP 20012ms 5 bytes (pipelined: 44)
Nov 26, 2021 19:04:45.833 [5952] Debug — Request: [127.0.0.1:56893 (Loopback)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (7 live) GZIP Signed-in Token (ShadeB1ack)
Nov 26, 2021 19:04:45.833 [5952] Debug — Content-Length is -1 (of total: -1).
Nov 26, 2021 19:04:50.784 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58823 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:51.261 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58826 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:51.300 [2612] Debug — CERT: incomplete TLS handshake from [::ffff:217.155.92.56]:58826: sslv3 alert certificate unknown
Nov 26, 2021 19:04:52.345 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58828 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:52.382 [2612] Debug — CERT: incomplete TLS handshake from [::ffff:217.155.92.56]:58828: sslv3 alert certificate unknown
Nov 26, 2021 19:04:53.597 [2612] Warning — [CERT] TLS connection from 127.0.0.1:56981 came in with unrecognized plex.direct SNI name '139-162-247-112.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:54.134 [2612] Warning — [CERT] TLS connection from 127.0.0.1:56982 came in with unrecognized plex.direct SNI name '139-162-247-112.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:54.174 [8764] Debug — CERT: incomplete TLS handshake from 127.0.0.1:56982: sslv3 alert certificate unknown
Nov 26, 2021 19:04:56.274 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58834 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:56.281 [8764] Warning — [CERT] TLS connection from 127.0.0.1:56983 came in with unrecognized plex.direct SNI name '139-162-247-112.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:04:56.312 [2612] Debug — CERT: incomplete TLS handshake from [::ffff:217.155.92.56]:58834: sslv3 alert certificate unknown
Nov 26, 2021 19:04:56.318 [2612] Debug — CERT: incomplete TLS handshake from 127.0.0.1:56983: sslv3 alert certificate unknown
Nov 26, 2021 19:05:00.278 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58839 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:05:00.281 [2612] Warning — [CERT] TLS connection from 127.0.0.1:56984 came in with unrecognized plex.direct SNI name '139-162-247-112.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:05:00.319 [8764] Debug — CERT: incomplete TLS handshake from [::ffff:217.155.92.56]:58839: sslv3 alert certificate unknown
Nov 26, 2021 19:05:00.322 [8764] Debug — CERT: incomplete TLS handshake from 127.0.0.1:56984: sslv3 alert certificate unknown
Nov 26, 2021 19:05:05.840 [2612] Debug — Completed: [127.0.0.1:56893] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (12 live) GZIP 20006ms 5 bytes (pipelined: 45)
Nov 26, 2021 19:05:05.847 [5952] Debug — Request: [127.0.0.1:56893 (Loopback)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (12 live) GZIP Signed-in Token (ShadeB1ack)
Nov 26, 2021 19:05:05.847 [5952] Debug — Content-Length is -1 (of total: -1).
Nov 26, 2021 19:05:06.812 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58844 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:05:06.848 [2612] Debug — CERT: incomplete TLS handshake from [::ffff:217.155.92.56]:58844: sslv3 alert certificate unknown
Nov 26, 2021 19:05:06.900 [2612] Warning — [CERT] TLS connection from 127.0.0.1:56985 came in with unrecognized plex.direct SNI name '139-162-247-112.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:05:06.938 [8764] Debug — CERT: incomplete TLS handshake from 127.0.0.1:56985: sslv3 alert certificate unknown
Nov 26, 2021 19:05:16.791 [8764] Warning — [CERT] TLS connection from [::ffff:217.155.92.56]:58850 came in with unrecognized plex.direct SNI name '81-174-149-118.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:05:16.807 [8764] Warning — [CERT] TLS connection from 127.0.0.1:56986 came in with unrecognized plex.direct SNI name '139-162-247-112.9ba33105318645d18657000a17e90ec5.plex.direct'; using installed plex.direct cert
Nov 26, 2021 19:05:16.826 [2612] Debug — CERT: incomplete TLS handshake from [::ffff:217.155.92.56]:58850: sslv3 alert certificate unknown
Nov 26, 2021 19:05:16.850 [2612] Debug — CERT: incomplete TLS handshake from 127.0.0.1:56986: sslv3 alert certificate unknown
@ChuckPa
I’m having "came in with unrecognized plex.direct SNL names as well. Can you fix this?
@ispwaterproofing_gmail.com
You have 8 servers on your account. Which one?
Westrem plex
Your cert is new.
Tue, 23 Nov 2021 06:02:40 +0000 Tue, 23 Nov 2021 06:02:50 +0000
may I have your logs ZIP ?
Thanks.
See it. It conflicts with what I see on Plex.tv.
Cert reset.
Please restart the server.
@ChuckPa
Can you have a look at mine, please?
Plex Media Server Logs_2021-11-26_19-40-06.zip (4.8 MB)
Worked, thanks! 
TO ALL:
I’m working with the team to get the automatic renewal working correctly.
The issue is in how it handles the handshake.. It’s leaving the server with no cert / expired -and- in a throttled state.
Apology: Would I still have to supply my logs if I am having the same problems all of a sudden?
Can’t access externally and restarting doesn’t help
[CERT] TLS connection from 127.0.0.1:38708 came in with unrecognized plex.direct SNI name ‘88-80-190-127.557210bbb1fd47cda6c5c6377bc82aac.plex.direct’; using installed plex.direct cert
Hello,
I think I have the same issue until this morning
Nov 26, 2021 21:01:31.033 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:58982: sslv3 alert certificate expired
Nov 26, 2021 21:01:31.047 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47564: sslv3 alert certificate expired
Nov 26, 2021 21:01:31.735 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:58988: sslv3 alert certificate expired
Nov 26, 2021 21:01:31.842 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47570: sslv3 alert certificate expired
Nov 26, 2021 21:01:32.937 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:58994: sslv3 alert certificate expired
Nov 26, 2021 21:01:32.971 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:58996: sslv3 alert certificate expired
Nov 26, 2021 21:01:32.981 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47578: sslv3 alert certificate expired
Nov 26, 2021 21:01:34.082 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:59004: sslv3 alert certificate expired
Nov 26, 2021 21:01:34.123 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47586: sslv3 alert certificate expired
Nov 26, 2021 21:01:34.774 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:59008: sslv3 alert certificate expired
Nov 26, 2021 21:01:34.802 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47590: sslv3 alert certificate expired
Nov 26, 2021 21:01:38.592 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:59014: sslv3 alert certificate expired
Nov 26, 2021 21:01:38.690 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47596: sslv3 alert certificate expired
Nov 26, 2021 21:01:39.279 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:192.168.0.7]:59018: sslv3 alert certificate expired
Nov 26, 2021 21:01:39.337 [0x71b1fd48] Débogage — CERT: incomplete TLS handshake from [::ffff:85.201.75.14]:47600: sslv3 alert certificate expired
Could you please reset my certificat?
Thank you!
This has resolved my issue. Thanks so much for your help!
Your server was throttled. I reset it all. Restart the server.
Your certificate is current.
Valid Fri, 26 Nov 2021 17:46:09 +0000 Fri, 26 Nov 2021 17:46:20 +0000
When have you last restarted the server?
May I have the DEBUG logs please ?
Thank you, appreciated. All functional again.
Should I be worried about being throttled?
