Does your desktop PC have any script blockers in the browser ?
JS / Javascript / Typescript ?
No and I even tried MS Edge, and Firefox to log in.
For example, when I try to log in to Plex forums from that machine, it just says:
“There was a problem signing in to Plex” in red letters.
There is some sort of weird thing happening between Plex’s authentication server and my desktop PC but I can’t figure out what it is.
Weird thought.
- Open https://app.plex.tv/desktop (the hosted desktop app)
- From there, sign out that window.
- Now use that window to try your access.
I’m wondering if cookies / something have gotten caught.
When I try to access that page from my desktop PC, it gives me a splash page that says:
“Plex is not reachable”
On all browsers
Are you using Plex email authentication or some other auth?
The email address used by the forum is showing me:
CREATED ABOUT 1 YEAR AGO
LAST SEEN ABOUT 7 HOURS AGO
PUBLISHED YES
LOCAL ADDRESSES 192.168.1.22, 172.18.0.1
PLATFORM LINUX
PLATFORM VERSION 5.10.28-UNRAID
VENDOR DOCKER
DEVICE DOCKER CONTAINER
I’m starting to suspect the server is running but is in unclaimed status.
I am trying to sign in using my Plex credentials, not Google or anything else.
The server appears to be claimed and running smoothly? All of my clients that aren’t my desktop PC are working well.
May I ask you to reset certificate on my rasplex? It reports sslv3 problem in logs.
34 posts were split to a new topic: Windows 10 Certificate local issue
I reset the certificate for INU even though it’s perfectly valid. It was created 4-Feb-2022
Valid Fri, 04 Feb 2022 02:01:00 +0000 Fri, 04 Feb 2022 02:01:10 +0000
Restart the server
I reset the certificate for Lacie (F:) – Weird name BTW
Valid Tue, 11 Jan 2022 14:52:48 +0000 Tue, 11 Jan 2022 14:53:09 +0000
Restart the server please
If this doesn’t clear it, I need DEBUG logs which capture what’s happening
Thank you, Chuck! The problem persists, however:
CERT: incomplete TLS handshake from [::ffff:192.168.1.165]:42714: sslv3 alert certificate expired
Enclosing the logs.
Plex Media Server Logs_2022-02-16_19-18-33.zip (3.5 MB)
What is the device at 192.168.1.165 ?
It’s what has the expired certificate.
Feb 16, 2022 19:14:47.560 [0x700005f65000] DEBUG - CERT: incomplete TLS handshake from [::ffff:192.168.1.165]:42714: sslv3 alert certificate expired
Feb 16, 2022 19:14:50.624 [0x700005ee2000] DEBUG - CERT: incomplete TLS handshake from [::ffff:192.168.1.165]:42718: sslv3 alert certificate expired
The device is rasplex on raspberry pi 3 that plays music from shared library on Plex server inu.
I need the server logs. They will contain this latest activity.
If memory serves, there was an update to the Rasplex software.
I don’t remember the details but do know:
- It updated the root certificate in the build
- It’s available on Github.
It might have updated other things.
After what I can see in the database, you have enabled Google Auth towards an account that slightly scrambled looks like: zrmaXXXX@gmail.com
So maybe try in your browser and auth. with that
@ChuckPa
Reset mine please. Getting various “sslv3 alert certificate expired” and “sslv3 alert certificate unknown” in the logs. Things were working normally until recently.
@ChuckPa Awesome. That did the trick. Thanks.
