SSL Certificate Errors

Plex Media Server
,
1153

@ChuckPa

I think I have a similar issue with my certificate. I’m not able to download the CODEC and I get SSL peer certificate or SSH remote key was not OK errors.

Plex Media Server version: 1.25.5.5492
Plex Media Player version: 1.40.1.2823-6f60f3a7

My Codec folder is empty. I tried copying the codec from the server manually but I still get error message and it doesn’t play.

C:\Users<user>\AppData\Local\Plex\Plex Media Server\Codecs\62cc2bc-4226-windows-x86_64

I’ve been trying to fix it for a while and using the web player instead but I’m about to start travelling and I’ll need the download feature on the PMP. Thanks for your help

Plex Media Server.log (189.3 KB)

1154

@sunnyweb

What is that CPU please?
Also , which version of Windows? 6.2??? Windows Server 2012??

Is it still getting updates?

Your certificate is valid.

AUTHORITY LETS ENCRYPT 
STATUS GENERATED 
CERTIFICATE ISSUED USING A LOCAL CSR? YES 
CERTIFICATE EXPIRES AT MAY 23, 2022 02:01
1155

@ChuckPa

Server Side
OS: Windows Server 2019
CPU: 2 x Intel Xeon X5650 @ 2.67 GHz (12 Virtual processors allocated)
Patched every month

PMP Side
OS: Windows 10
CPU: Intel Dual Core i7-7660U CPU @ 2.50GHz
Patched every month

1156

Hello,

I have been trying to solve recent issue with my ATV3, which has been working for years. I can access my library and watch movies on my Macbook and Android. It seems there is no issue from my Raspberry server.

But when I am trying to load my library through ATV3, the “library is unavailable. try later” appears.

in the console I have this message:

ERT: incomplete TLS handshake from ////// stream truncated

1157

@lessismore

Your certificate self-renewed today

Valid	Wed, 09 Mar 2022 15:06:20 +0000	Wed, 09 Mar 2022 15:06:30 +0000

Restart the server

1158

@ChuckPa
Would you reset mine please. I am having the same problem

CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>


1159

@DJ3SA

Your certificate was stuck. I reset it. Please restart the server

1160

I’m seeing the same issue as others:

[CERT] TLS connection from [::ffff:192.168.2.227]:53367 came in with unrecognized plex.direct SNI name '192-168-2-40.3487a3e9b25c42829c0f9ceb717ab716.plex.direct'; using installed plex.direct cert
CERT: incomplete TLS handshake from [::ffff:192.168.2.227]:53332: sslv3 alert certificate unknown
1161

@soehlert

Which server please?

1162

You mean the server name? plex-so should be the only one I own.

1163

You have two servers: plex and plex-so. Both have valid certificates generated today.

What is the error coming from?

1164

I have no idea why there’s a second, but it’s the plex-so server please.

1165

@soehlert

I have reset the certificate…
Restart the server.

For Reference:

plex was created 4 hours ago.
plex-so was created 12 days ago.

You can remove the errant server in Setings - Authorized Devices (upper left) - Server (dropdown)

1166

Sorry if this is the wrong place to post this, but my PMS on both Ubuntu (SAVE FERRIS is the server name) and Win 10 (FERRIS) under dual boot system are not reaching the server from LG Smart TV. Occasionally it works but then drops out most of the time.

Error in log

image
image828×205 54.2 KB

Is this a cert issue?

Thanks in advance.

Sean.

1167

@SEANOC

That is a certificate issue.

The server you named (FERRIS), occurred twice.

It looks like you created it, deleted it, then immediately created the current one?

If so, there might be application caching of the now-obsolete certificate.

To make sure things are right. I reset your certificate.

For you:

  1. Restart the server
  2. Let it get up and running (a minute or so)
  3. Restart the client(s)
1168

Thanks so much and will try it when I get home after work.

1169

Server still not reachable on TV but working fine on phone (iPhone 11 with Plex app). Must be TV or something amiss on the local network.

1170

@SEANOC

that’s what it sounds like.

Is the TV one of these?

1171

Hi

Yes, saw this in the help page and other forums. I set the LG TV to always allow insecure connections and server to preferred. Still has intermittent issues. Like tonight, right now, it’s working but I would bet by morning it’s unreachable. Strange!

I have another brand TV I can try over the weekend and will report back.

The fact it works all the time on the phone with no problem points to the TV client or network still potentially. I connect local wireless on my phone, hard wired Ethernet to TV, wireless on the server end.

Thanks again.

1172

Hey, can I get my certificate reset? After some debugging I was able to find the address plex uses and found I was getting this error:

Websites prove their identity via certificates, which are valid for a set time period. The certificate for {ip-somehash}.plex.direct:28113 expired on 2022-02-24.