Server Version#: 1.18.2.2058
Player Version#: Any remote
Hi,
Plex was running fine yesterday and today Remote Play stopped working. I did not make any changes to port forwarding rules, and other services which require port forwarding still work with same rules.
Have you verified it’s not working or do you get this from the remote access status indicator in Plex Web?
If it’s actually off… does your Plex Media Server have a static local IP address or could this be due to the router/DHCP having assigned a new and different IP.
Apologies… questions aren’t meant to be disrespectful… just trying to rule out the basics step by step
Both, it shows it’s available from outside for a few seconds then jumps to unavailable.
My friend asked why my server is not working, so it’s not working for him, and I tested with a mobile phone disconnected from wifi, over 4G. Not working.
Everything is static in my LAN Except for mobile devices.
ok… in that case let’s go through the basic troubleshooting
can you ping/reach your router’s public IP and the assigned public port of the port forward from outside your home network (e.g. using canyouseeme.org)?
Daaamn… You’re right, I messed up in the port forwarding script, placed local and wan ports the wrong way as well as making a mistake in the script using the local port variable for the ‘accept’ rule which confused me.
Works now. Should’ve checked with the port check tool. I actually forgot that I did in fact re-create port forwarding rules with the updated script a day or two ago. It’s kind of embarassing to be the one to fall into the category of people saying “I did not change anything it just broke” when actually I did change something Especially since I’m often the guy insisting on double checking it.