Storing movie extras in subfolders doesn't work?

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.16.6.1592
Player Version#:

https://support.plex.tv/articles/200220677-local-media-assets-movies/ says that I can store movie extras in subfolders but when I do that they appear on my home page as a new movie. Is this not supported?

Also, I added tags to the end like -featurette . and they appear in the right place but the -featurette string is still attached on screen. The extra shows on screen as . “Creating the world-behindthescenes” .

What am I doing wrong?

2

Can you show a screenshot of your folder structure?

The “-featurette” string tacked onto the file name appears to be recommended if the extra is in the same folder as the movie, but not when it’s in a subdirectory. Have you tried removing the “-featurette”?

3

Do you have the option to update your library automatically when a file is added? This won’t see the folder so it doesn’t realize it’s an extra. Use the inline with the -extratype filenaming method instead.

4

If I may show a working example?

drwxrwsrwx 2 chuck chuck        4096 Sep 20 21:55 ./
drwsr-sr-x 4 chuck chuck        4096 Sep 20 21:39 ../
-rw-r--r-- 1 chuck chuck   282859956 Sep 20 21:51 Animating Nifflers-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   298624912 Sep 20 21:51 Animating Picket-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   425954750 Sep 20 21:51 Creating the Erumpent-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck  1912695385 Sep 20 21:52 Deleted Scenes-deleted.mkv
-rw-r--r-- 1 chuck chuck 24461759187 Sep 20 21:45 Fantastic Beasts and Where To Find Them (2016).mkv
-rw-r--r-- 1 chuck chuck  1661475060 Sep 20 21:52 Interview with J. K. Rowling-interview.mkv
-rw-r--r-- 1 chuck chuck   826868758 Sep 20 21:53 MACUSA Headquarters-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   494496480 Sep 20 21:53 Meet The Beasts-featurette.mkv
-rw-r--r-- 1 chuck chuck   577131476 Sep 20 21:53 Newt's Magical Case-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   863879522 Sep 20 21:53 Recreating 1920's New York City-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   686716065 Sep 20 21:53 Shaping The World-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   539676860 Sep 20 21:53 The Blind Pig-featurette.mkv
-rw-r--r-- 1 chuck chuck   349142815 Sep 20 21:54 The Capturing-deleted.mkv
-rw-r--r-- 1 chuck chuck   587269653 Sep 20 21:54 The Goldstein Sisters-featurette.mkv
-rw-r--r-- 1 chuck chuck   544930060 Sep 20 21:54 The Newsalemers-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   545836126 Sep 20 21:54 The No-Maj Baker-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   362433435 Sep 20 21:54 The Occamy-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   652334280 Sep 20 21:54 The President and The Auror-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   519502705 Sep 20 21:55 The Shaw Banquet-behindthescenes.mkv
-rw-r--r-- 1 chuck chuck   488989663 Sep 20 21:55 Who is Newt: Interview with Eddie Redmayne-interview.mkv
-rw-r--r-- 1 chuck chuck   320851213 Sep 20 21:55 Wizard's School Anthem-deleted.mkv
5

I’m running the Windows version of the Plex Server and it does not appear to be recognizing movie extras from subfolders as documented at https://support.plex.tv/articles/200220677-local-media-assets-movies/ in the “Organized in Subdirectories” section. Here’s what I created:

Y:\Movies>tree
Folder PATH listing for volume Plex3
Volume serial number is 8865-1BA0
Y:.
├───Avengers Infinity War (2018)
├───Ready Player One (2018)
└───Spider-Man - Far From Home (2019)
    ├───Behind the Scenes
    ├───Deleted Scenes
    ├───Featurettes
    ├───Interviews
    ├───Other
    ├───Scenes
    ├───Shorts
    └───Trailers

And I have the main movie, which is recognized fine, and I have been adding extras, for example a file named “Gag Reel.mp4” in the “Scenes” folder. The files have been there for at least an hour and I have told PMS to rescan the movies folder more than once, but still not extras are showing (in the Web player, at least.)

What have I done wrong or is the documentation out of date?

I know I can use the “ugly naming” method, but I kinda like the clarity of the folder method – I just cannot get it to work.

6

Have you enabled the Local Media Assets agent and rescanned files?

7

What you have there looks right. Can you do a Plex Dance for one of those extras, then provide me the full PMS logs.

Edit - And let me know the name of the extra.

8

Very important:

  • if there are several versions of this movie in the library, the extras might or might not work, depending on which version was added to the library first.
  • you can only use either the ‘subfolder’ method of adding extras or the ‘filename suffix’ (-trailer) method. Never both within the same movie.
9

Answers to the various questions/posts:

  • Local Media Assets are enabled.
  • Doing “the Plex Dance” has corrected the issue.
  • There was only one version of the movie, but it was not originally in a subdirectory of its own. When I decided to add the extras, I copied the movie into a subdirectory and then, after Plex recognized the new one as a second copy of the first, I had Plex delete the copy that was not in its own folder. Only AFTER that was complete did I add the new subfolders for the extras and try putting a file or two into them. So, it seems that the original location of a movie matters FOREVER (for extras) and the current location is only where the movie is located. Perhaps that could be fixed in the future?

Thanks for the suggestions and getting me to get this working!

10

I spoke too soon. Sigh.

When I added a second copy of the movie itself (at a lower resolution) all of the extras disappeared.

Apparently, this must be done perfectly on the first attempt and never, ever changed. This must be a very little used feature if it is still so fragile after all this time.

11

Yes, there is a sequence of events that MUST occur if you want Movies with Extras and Versions to work properly:

12

After reading @JuiceWSA’s comment, I stand by the statement above.

1 Like
13

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.