Strange 401 returned when attempting to play live tv via Chromecast

Seems to be the same problem as both of these threads:

On server version 1.24.2.4973 (QNAP) plex hardware transcodes the HDHomeRun CONNECT DUO to my Chromecasts, but on subsequent versions it does not appear to attempt to use HW transcoding and Live TV fails without ever beginning.

Why isn’t Plex acknowleding this problem?