Casting Live TV, Sorry! Something went wrong

Plex Players Streaming Devices
1

Server Version#: 1.24.5.5173-1

This problem only happens when I’m trying to cast Live TV to a chromecast or Nest Hub/Hub Max. No video/audio ever shows up it immediately shows the “Sorry!” error message. I’m able to cast movies and tv from my library just fine, even things that were recorded from Live TV.

I originally thought this was because of the audio codec, but for both live and recorded tv, it’s ac3. The only difference is the video codec, which I transcode to h264 after recording is completed. Live TV of course would be mpeg2.

This used to work at some point in the distant past, but I don’t know when exactly that was.

3 Likes
2

Same issue herewith live TV / DVR.
”Sorry! Something went wrong,”.

Playing TV recordings works fine though.

3

Have this error on Nest Hub and Chromecast Ultra.

4

Same here - it worked up until a few weeks ago.

5

Same error, unknown cause

6

Has anyone got this working again?

I naively assumed I’d be able to cast my live TV. This was one of the main reasons I purchased my TV Tuner and Plex Pass.

Fingers crossed this gets resolved soon!

1 Like
7

Unfortunately not. Still the same error :,(

8

Same issue here.

Casting movies/tv shows works like a charm, but live tv gives the error “Sorry, something went wrong”.

Casting from Plex on mobile to chromecast.

Need to dig deeper into this, cant provide any logs atm sorry.

9

Exactly the same issue here. It was working fine until a few days ago, every video I try to play from my S21 to Chromecast 3 plugged on my TV end up with “Sorry, something went wrong” message. Don’t know if an update (on which device ?) caused that problem.
Kind of annoying…

10

I too have had this issue for months now. Any possible resolution would be greatly appreciated.

11

Live tv stopped working for me after the latest update. Reverting to an older server version had previously fixed the issue, but the old version was causing other issues, so I finally updated to the current version. Everything still works except for live tv on chromecast.

12

Can confirm I am having this issue as well.

Downgrading to 1.24.2.4973 allows me to cast again. Seems like it is broken in later versions.

Go here to get links to old downloads GitHub - axlecrusher/plex_download_urls: Archive of Plex mediaserver download URLs

13

Same issue here. How can we help ? Is anyone from Plex watching this issue ?

1 Like
14

Just got the latest server update yesterday, and the issue remains still. I don’t want to downgrade, but I’d like to have this feature working again.

15

1.25.2.5319-c43dc0277

16

Is plex aware of this issue? Any progress? Seems like this should be high priority fix. Anyone from plex support have anything to add?

17

Judging by the lack of input from anyone associated with Plex and just us users, willing to bet they haven’t picked up on it being an issue.

18

same over here - this finally worked after years and then it completely broke again

19

I rolled back to version 1.24, and Chromecast worked again with live tv. However, two days later, Plex suddenly didn’t recognize my HD Homerun flex 4k and I’m unable to add it again.

20

Yup. This is still an issue. Having the same issue casting live tv