Strange Dolby Vision Problem

Plex Players Streaming Devices
1

Server Version#:1.27.2.5929
Player Version#:9.5.0.33736 (dd6a9a7e)

Hello Everyone.

I just installed Plex on my Phillips Android TV, and im trying to play some DolbyVIsion films but im having some problems.

When i play the film in Dolby Vision with Plex, it crops the top and the bottom of the image, but when i play it in HDR (using Kodi or other apps) it plays normal. I attach some images.

When i play Dolby Vision playing with series X or in a video of amazon Video it works perfect.

The video data is: BDRip 4K Dolby Vision HDR | 2160p | mkv | HEVC-h265/10 Bits | 3840*1600 |

These are the pictures:

Do you have any idea to fix it?
Thank you very much!

2

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.