Server Version#: 1.25.1.5286 (UnRaid)
Player Version#:6.9 build 12
This is an issue I discovered several months back. If I watched an episode with SRT in the MKV, it would take some time to start, which wasn’t major, once the show starts there’s no captions. When I extracted the SRT to an external file it loaded faster and worked just fine.
More recently, I was watching a different show. It also was in 4k, but when I started an episode it would take a long time to start, go a very short time, buffer again, go another short time, and then say an error I couldn’t reproduce. This time it played but didn’t show subs. Another episode gets to 13%, blank, 13%, blank and gives a Playback Error “Playback has stopped due to multiple playback errors. Please check your connection and try again.” If I switch to an external SRT, it runs fine.
Oddly I have gotten another show from another encoder that works fine with SRT in the MKV. I don’t know what the difference is, or what to look for.
I have an older 1080p TV, so I know I could find a 1080p version but I’d like to have access to this in the future when I have a better TV. I’m sure it’s something I messed up, either on the build, or in the settings, something somewhere.
If anyone knows right away what it is, awesome. If someone can point me to what I need to look at, or info to provide, I can do that too. I have a Nvidia video card, so I’m using that for HDR tonemapping. Thanks for your time.
James
Edit: I forgot to mention that if I play the same files from my phone (over local network) there’s little lag starting the show and captions work. That’s why I put this in the Roku as opposed to NAS.