Stuck on previous server version

[freggit]

Server Version#: 1.25.8.5663
Player Version#: any …

Looking to see if someone can shed some light on this for me, I know there are older and similiar posts like this but there are no real answers.

The past three updates for Plex (1.27.1.5891, 1.26.2.5797, and 1.26.0.5715) have left me with the “Something went wrong” when trying to access my server. In order to get things working I have to revert back to in older version (1.25.8.5663) of Plex.

Running on Mac OS X.

What can I do to fix this so that I can update?

[nibbles]

possibly here:

Plex media server opdate, something went wrong

Server Version#: Version 1.27.1.5891 Player Version#: After last update the server got stuck during restart of the plex server. Stoped the app, retried. It then did start but all sections gave the error: " Something went wrong There was an error loading your home screen. Please try again in a few minutes." I did a reboot of my mac and tried again. but no luck. Downloaded fresh server from the site, copied the old one and removed it from the application folder. Inserted the fresh server. …

[freggit]

I’ve tried downloading and installing directly as well and I get the same outcome. Right now anything above 1.25.8.5663 causes the issue.

[nibbles]

Have you set the PMS into debug mode and rebooted the server then grabbed logs after 5min to see if there is database corruption?

[dbirch]

Please upgrade and post server logs. I will also note that I think there is an issue with the Mac OS that after a recent update permissions either need to be set or reset. But without the server logs its kinda hard to know if this is your issue or not. Please note that after installing the upgrade it can sometimes take up to 20-30 minutes for the database changes needed in the new version to be made. Please make sure you give the upgrade enough time to finish.