Stuttering/crashing with 1080p subtitled videos

Server Version#: 1.15.3.876
Player Version#: 3.93.1

Hi, since this weekend i’m having a bad experience with plex.

Basically when trying to watch a video with subtitles embedded or external, in 1080p, the player will take a while to load, then stutter and eventually crash.

I used a tv show episode as a test:
-1080p without subtitles works
-exact same release but in 720p with subtitles works
-1080p with subtitle doesn’t work.

I’ve seen that there are currently identified issues with malwarebyte, but i dont have it. Although i have avast, does it share the same issue ?

For information, i’m running winX 64bit last revision (updated three hours ago).

I can provide the logs if needed, just tell me what file you need because when i download the logs i have lots of file in the zip file.

Hope you’ll be able to help me, i can’t leave without plex anymore :slight_smile:

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