Subtitle article to be changed

[GaskOneSan]

Hello everyone,

While setting up my ‘TV show’ library I was following these 2 articles:
https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/
https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/

Everything is working just fine but when I open a episode via Plex it shows all subtitles for all episodes in that season.

Once I have separed each episode in its own folder and placed each subtitle together with video file it started behaving as expected.

Please correct your articles so other people don’t run into same issue.

Thanks in advance!
GaskOne

[OttoKerner]

This is not a Plex issue but one of SubZero.
You have probably sorted SubZero not as the very first agent.

[GaskOneSan]

Hello Otto the Plex Ninja,

Thank you for heeding the call regarding my request.

I am sorry but you are not correct regarding my agent setup but you are correct about the fact that this has something to do with SubZero. I indeed use SubZero to download my subtitles and setup was done by following these knowledge base articles: (Little to nothing on my Plex is done without some sort of user guide)

https://support.plex.tv/articles/201187656-how-do-i-manually-install-a-plugin/?_ga=2.199673705.618424051.1555186826-736024897.1551040031

https://www.smarthomebeginner.com/install-sub-zero-plugin-for-plex/

and here are snips of how it looks in my agent setup:

Here is what I did:

I have disabled SubZero and then cut Banshee S4 folder from TV show library. Scaned Library files so Plex server can take notice of missing files and refreshed metadata just for safe mesure.

Here is how files are organized in Banshee S4 folder:

While having Subzero disabled I have returned Banshee S4 back to Banshee folder in TVShows. Scaned Library files and it picked up Banshee S4, Refreshed Metadata and subtitles were displayed correctly at this time but as soon as I have Enabled SubZero and Refreshed the metadata again all of the subs were displayed for every episode.

Ohhh great Ninja, please advise how should I proceed? Shuld I give up SubZero and spend weeks of my life manually downloading Subtitles or shuld I write a batch script that is going to put each episode and each subtitle in its own folder?

Looking forward to your next reply

Warm regards,
GaskOne

[OttoKerner]

As your experiment has shown, it is an issue with SubZero.
The best you can do is to peruse the SubZero release thread.

I am 100% certain this issue is known and a solution is in there somewhere.

[panni]

You’ve probably misconfigured SZ to pick up any Subtitle beside the media files. You want to keep that on exact or loose, not “any”.

Edit: wiki reference

[GaskOneSan]

OMG another ninja!!
This place is like town full of ninjas who are hiding in plain sight, jumping in when folks like me needs help. I am amazed! Thank you very much guys!

Firstly I would like to apologize for keeping you waiting on my reply for 5 days. I got caught into something.

Secondly, OMG Panni, you got it! No logs, no versions, no screenshot revealing the root cause, no remote session, none needed! Changing from “any” to “loose” and refresh of metadata resolved the issue. I seriously hope that you are very proud of yourself right now because totally should be!

Consider this a case closed and issue resolved to my satisfaction.

Best regards to both of ninjas involved in my resolving my problem

GaskOne