Server Version#: 1.41.6.9685-d301f511a-ls264
Player Version#:2025.15.0
Since the update of the app while chromecasting i cant access to the paramétrer which allow me to select the quality and choose my subtitles and many other things and it sucks. An update should make the user happy and with the posts i’ve read this is not what happened
I am having the same issue. I am being told that I need to go in a few layers deeper into the menu’s, but only after I begin the chromecast. The workflow guidance they are pushing makes no sense whatsoever. It is the opposite of a delightful experience. We need a total system-wide rollback. There’s no official word from the leadership yet about how this is all going to get fixed. Makes me wonder if people will be fired for this mistake?
If you discover an easy fix please tag me. I will do the same here if I can find one. We are on our own and need to look out for each other.
can we get an answer or support from plex team somwhere ? i cant watch my content bc subtitles didnt work
Same issue. No subtitles with chromecast.
Also now I think nothing works with chromecast.
I just wanted to be able to downgrade my app, this version is awful with a lot fewer options and can’t use chromecast as I used to.
Same here, plus there are no posters downloeded from my library. On older android versions like 12. It woul be nice to take previous version available for downoad.
I found workaround as to open plex in browser than when subtitle enabled by default, plex start stream with subtitles. Hit playback during playback Settings always crashed my stream.
any updates here? subs still not working with chromecast, server version: 1.41.6.9685
log-2025-05-12T17_18_36.987Z.zip (74.7 KB)
They dont care obviously. They release a ■■■■■■ update and dont answer to us. We’ve already take the plex pass for life but i wont recommand plex to my friend now. I was satisfied of the product until they release this ■■■■■■ update
just tested the new update and it’s still broken 
there is any way to reach them to solve this issue ??? how the fact that subtitles doesnt work on cast could pass the tests of their app
I have the same issue as well, because of the new experience update.
Subtitles are not working at all, from the app mobile (the button cannot be checked)
The only walkaround I found, for making the subtitles work again, is from my computer (local), from the library, reading locally video files and broadcasting it to Chromecast (throught browser).
Is there a real fix coming for this issue ?
i’ve found a way !! just remove the app and download the old apk here :
the apk come from plex employee so no risk
i’ve tried and it work
This is the only way around the problem I’ve been able to figure out - but it’s hardly a fix. Plex seem to be ignoring the issue, probably as it’s not impacting revenue.
It’s always sad to watch a product actively engineer its own extinction through misplaced priorities.
Seems to work for me too! I’ll report back after trying to watch a full movie w/subs.
Thanks, I can confirm that this solution works fine. Rolling back to the previous Mobile App helps to have subtitles working with Chromecast.
Just a few more information about the steps
In case, there is an alternative link : Plex: Stream Movies & TV 10.26.0.2578 APK Download by Plex, Inc. - APKMirror
(you need to skip Ads, and because this is a APKM version, a free dedicated tool needs to be installed as well (APK Manager, watch Ads for free install)
Until of course Plex developers are willing to fix definitely this issue
dont forget to disable auto update on play store or appstore for the app
is there a version available for IOS?
I’m pretty sure Apple doesn’t allow users to install applications from outside the App Store.
Pls update. This issue is not acceptable
no news? Doesnt work with Roku either (IOS)
