Server Version#: v1.25.3.5448 (on Nvidia Shield TV Pro)
Player Version#: 8.29.0.30433 com.plexapp.android
Hi all,
very new to Plex Media Server and after some help.
I often have a season of a TV show which has separate English .srt subtitle files for each episode.
eg;
TV Show X S01E01.mp4
TV Show X S01E01.srt
TV Show X S01E02.mp4
TV Show X S01E02.srt
I followed the steps in Adding Local Subtitles to Your Media | Plex Support for adding “Local Subtitles”, but Plex still wanted to search the Internet for subs, despite the local ones already sitting in the same folder right next to the .mp4 file.
I found some obscure Youtube which told me I had to go into Settings > Languages and set “Prefer subtitles in Unknown” to get Plex to recognise them.
https://www.youtube.com/watch?v=Fwu7P0aN18Q
I did this and it worked - Plex started using the local subs I had.
Why do you have to Prefer subtitles in “Unknown” instead of “English” to get PMS to see and use them?
These are my current settings - have I got something set incorrectly?