Server Version#: 1.18.9.2571 Player Version#: 1.7.0.1033-7d8b78ca Tuner Make/Model: HDHR Guide/Lineup name: Using XMLTV?: Channel number/Name: Hello everybody, I have an issue, the subtiles are activated while the option are desactivate… look my screenshot. Thank you [IMG_20200331_101509] […

Today , I upgraded my plex (7.31.0.16549) on my android phone and the issue is solved. But on my Shield (same plex version) the issue is always here… The Subtitles are activated by default, even if I desactivate this otpion, the subtitles are always on my TV shows on my Shield while on my android ph…

Thanks for the report! Are you able to provide any logs?

Hello, Here are the logs. Have a good day! Plex Media Server Logs_2020-04-02_09-33-52.zip (4.3 MB)

Sorry, I should have been more specific :doh: Can you provide some client logs? :android:

Don’t worry :grin: Here are the logs! Logs Shield - Subtitles No OK.txt (1.2 MB) Logs Android phone - Subtitles OK.txt (1.2 MB)

Hello Dave, Do you have a solution for my issue? Thank you

Are you still seeing this on v8.0.0?

Subtitle with new player on Live TV

Live TV & DVR

Tony_21 April 29, 2020, 6:57am 9

I have the same issue…

@uzuhu69 have the same issue, look :

On Android TV : subtitles always present even if disabled

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Subtitle with new player on Live TV

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