Hello all, I am currently facing an issue mainly with 4K movies, subtitles and transcoding in LG TVs. When I have subtitles on SRT and original quality = The video directly doesn’t work and plex gives an error: [image] When I have subtitles on SRT and reduced quality = The video plays, but with …

Can anyone from Plex team look into this issue?

Subtitles needs to be burnt in if video or audio is transcoded with enabled any subtitles. Its the limitation of LG player.

Thats fine, if it would work, but as I wrote, it is just messing around, and breaking up the stream

Your server’s CPU is probably not powerful enough to handle subs burn in smoothly.

I have a p2000 very much capable of that transcoding and 12 core CPU Also if that would be the issue, then when I have subtitles off and reduced quality wouldn’t work either. And just to finish with, Plex is giving errors This is just happening with LG, on other clients just working fine

As I said before, It’s LG limitation. Just search “LG buffering,…” and you will find answers Burning in subtitles is CPU single threaded operation so a number of cores or your GPU don’t really matter

LOL, I have now seen tons of post reporting issues with LG, but one taking care of those… What exactly is an LG limitation? Up to what I know LG supports H265 codecs, and SRT subtitles, why a 12mbps stream would be limited by LG? Not saying its not true what you are stating, but need a bit of more …

Something must have changed… LG WebOS TV’s have always been able to direct play, and now it happens many times that it will transcode (burn the SRT for no reason) and starts buffering every 10 seconds…

Might be incompatible audio track (TrueHD or DTS). Keep in mind that even audio track transcoding with subtitles enabled results in burn in subtitles and video transcoding.

No, audio is Direct Play. It seems that suddenly it ‘transcodes’ the container, MKV->MPEGTS. And enabling SRT causes it to be burned in. I am 100% sure that exactly the same audo/video/subtitle combination was able to be Direct Played before on WebOS, and now no longer is (for multiple clients). Th…

Subtitles BUG on LG WebOS systems

Plex Players

willberry88 September 2, 2021, 3:29pm 13

I’m having the same/a similar issue with subs. I reported it HERE

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Subtitles BUG on LG WebOS systems

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