A new one for me.
I like english subtitles for english tv shows.
All my shows are mp4 with srt files for the subtitles in the same folder
I have the latest plex pass version and playing on a Shield 2017 pro
Since the last Plex update when playing “some” subtitles I get “Error
Playback has stopped because the connection to the Plex Media Server has been lost. …”
Clicking retry does not work.
If i cancel and goto settings /subtitles and click none then resume the show will play.
If i click the subtitles icon (which is now white when usually it is yellow if there are subtitles) option and click a version while playing the show continues, but with no subtitles.
Changing the subtitles option to “only image formats” or “Always” from “Auto” does not get it working…
Upload it, choose time shift, and shift by 0 milliseconds.
Worked on the initial srt file.
Wouldn’t say it’s fast when you have a ■■■■ load of srt - but will do til there is a fix
NP I would send up but I repaired the guilty files with the above method.
If you are using Subtitle Edit’s ‘batch convert’ anyway, make sure to set the ‘Encoding’ to UTF-8
This will fix many, many subtitles which previously only played in PMP.
I can only guess the people invoked in creating the sub’s are making mistakes.
That or PLEX now has a higher standard for sub’s and the small errors in the srt files are causing PMS not to display them or crash.
I find it REAL hard to use other peoples *.srt SUB’s for many reasons including those “tiny errors”. Most of the subs I see are riddled with errors such as sync problems, misspellings, grammar, punctuation, and worst of all the conversion from UTF-8 to ANSI format causing musical notes and others to display all messed up. Pain-in-the-butt to fix.
You say you still have the issue (sometimes). Do you have one of these SRT’s?
