Subtitles disappear after approx 1h on Samsung smart TV

[FordGuy61]

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Subtitles Disappear on Samsung Tizen (50Q80A) - logs attached

Server Version#: 1.28.1.6104 Player Version#: 5.32.1 Simply put, subtitles disappear or get out of sync after a while, typically after pausing, fast forwarding, or resuming playback. This happens exclusively in Tizen. I’m absolutely sure it’s a bug on the Samsung Plex App, since, for example, when subtitles disappear, I pause, I go to the Plex in the IPad app, and then resume. Subtitles reappear. Then I pause, go back to the Samsung tv, resume. No Subtitle. The only way I can it make appear a…

Plex for 2022 Samsung TV Subtitle Drop

Server Version#: Synology 1.28.2.6151 Player Version#: 5.46.1 Good day to everyone. Here’s an issue now confusing me. I have Samsung Q70B 2022 and installed the latest Plex client. Everything is good, but the subtitles always drop when I start playback after a pause or continue to play—every time I have to play from the start of the media can temporary solve this issue. I tried figuring it out. After attempting to choose media of different video quality (FHD, UHD/HDR SDR/10bit, 8bit), audio t…