Subtitles disappear somewhere 15 minutes before movies end

Plex Players Smart TVs
1

Subtitles on my Samsung TV stop around 15 minutes before movies end. This happens with all movies and is very irritating. I stop the movie and then resume and they appear again. Please solve this!

Server Version#: 1.21.1.3876
Player Version#: 5.7.1 Platform version: 5.5

2

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