Subtitles keep falling out

Plex Players Desktop Players
1

Server Version#: 1.14.1.5488
Player Version#: 3.108.2

I’ve had a problem for a while now where the subtitles falls out. I doubt it has anything to do with plex as I believe it has followed me trough other versions too.

When I am playing a video and select my subtitle everything works fine but after a while the subtitle disappear. It is still selected but it won’t show any subtitles on the video. What I do to fix it is either to select another language and then back to my own language, or simply just open and close the “play queue” and it shows up again… Anyone else that had this problem and have a fix for it?

1 Like
2

It’s happening across the board on every app I have (tested):
UNO Roku - most frequent
Public FireTV - less frequent
Android Mobile - less frequent

Have not tested PMP or Plexweb.

There one second - then poof… gone.
Plays along fine - then we get doubled lines of text at random.
Missing lines of text at random.

Something broke sometime in the last 3-5 updates.

3

Ah so it is plex that’s broken. Hope they can fix it in a update as it is very annoying to have to fix it many times during a playing movie…

4

Same on Plexweb UNO, shows a few lines of text, then nothing. Changing to a differnt sub file will show a few more lines, then nothing again.

FireFox & Chromium

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.