Subtitles not available when connecting to Plex outside my network

When Plex cannot find the movies’ subtitles I need, I download them from Subscene and manually upload them to the respective movies folder.
Then I refresh metadata and sometimes analyze the movie, right.

Problem as follows:

  1. When I view the movie on Plex on my home network (where my server is physically located, all my subtitles are available, which is ok.
  2. When I’m on the road outside of my own network, I need to connect to Plex remotely. Then I cannot see the subtitles I manually uploaded to my server, even after a refresh and after analyzing the concerned movie’s folder again.

Please help :disappointed_relieved:
Please note that subtitles provided automatically by Plex are not always accurate or synchronized.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.