Server Version#: Latest
Player Version#: Latest
Subtitles won’t show up when accessing media remotely. This is happening quite often with new updates. Sometimes it’s fixed, but then it happens again! Please try to avoid this! It’s very annoying!
I think I’m experiencing the same issue.
I’ve tried displaying multiple subtitle formats. ASS, Vobsub, SRT, PGS. I’ve tried original quality and transcoding. Subtitles aren’t loading with either.
I’m actually in my own network, but I feel this is a related issue.
I have Burn Subtitles set to Auto.
Players I’ve tried: Web frontend, Plex app (the new one, not Plex Media Player which also doesn’t work), Nvidia Shield beta app.
Why are subtitles not loading all of the sudden? I’ve checked all the subtitle settings I can think of, server and player. Nothing makes them load for me.
I’ve used Plex for over a decade with the same library since. I’ve never had this problem.
1 Like
This is a recurring problem. I’ve been dealing with it a lot lately. It’s also very random. Sometimes, when there’s an updated, everything is back to normal, but just until the next update.
Can someone please look into that because subtitles are really essential in a player like this!
It would seem this is a longstanding issue with a forum thread assigned to an employee that no longer works for Plex. I wonder if that’s why it was never looked at.
Everyone has been praying for Plex team members to take a look at this issue for well over a year.
Can someone take a look at this? We have our subtitles on, and get no subtitles.
1 Like
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
