Subtitles not being added

Server Version#: 4.43.4

Trying to get Plex to find subtitles for movies in my library. Configuring and enabling the OpenSubtitles.org agent under Settings - Agents - Movies - Plex Movie (Legacy) and refreshing all metadata for the Movies library does nothing. It says “None” when I browse to my movie in the library and look under Subtitles. And I also don’t get a subtitle file in the corresponding folder (not sure if one will actually be placed there).

What am I doing wrong?

Thanks in advance

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