Subtitles not downloading

General Discussions
1

Hi all
Got problems downloading subtitles in Plex installed on RPi in a Docker image ( linuxserver/plex).
It works one in maybe 20 times… Error in UI is “Failed to download subtitle.”
The log looks like this:

Dec 25, 2021 16:58:41.159 [0xb0980d48] DEBUG - Downloading subtitle from https://metadata.provider.plex.tv/library/streams/1953203474?provider=OpenSubtitles&url=https%3A%2F%2Fdl.opensubtitles.org%2Fen%2Fdownload%2Fsrc-api%2Fvrf-19910c4f%2Ffilead%2F1953203474.gz&enc=UTF-8
Dec 25, 2021 16:58:56.493 [0xb0980d48] ERROR - Error issuing curl_easy_perform(handle): 28
Dec 25, 2021 16:58:56.494 [0xb0980d48] DEBUG - Got a subtitle of 0 bytes.
Dec 25, 2021 16:58:56.501 [0xb0980d48] DEBUG - Activity: Ended activity 7b302a53-1e63-432e-807e-28d3fbb5b762.

Any takes on how to improve?

Thanks

2

Subtitles are a mess across all Plex platforms.

3

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