Subtitling disappears after a while

Server Version#:1.15.3.876com.plexapp.system.log (78.0 KB)

Player Version#:

Subtitles are disappearing no matter what media file I play; films or tv. When I choose the same subtitle file from players setting; it plays for not even a minute and disappears within a minute. The log files are attached. It is not isolated to any single media file. It is happening almost all the time.

are you playing them on the sever or another app?

I am playing them in plex itself!

Same issue happening over and over again: Losing subtitles automatically

I understand that, is it a Firetv, Roku, Shield, Xbox, Smart TV, IOS, ???

The subtitles disappearing is happening in Windows 10 on the laptop. I have a firestick and I face no problems there.

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