Not sure I have the right forum category, but didn’t see one that looked more appropriate.
I am suddenly getting the "“Network not available outside your network” message. I haven’t changed anything. I have a Mac running MacOS 10.13.6. I have a Netgear C6300 router and am using Google Mesh for my WiFi network.
Any help would be greatly appreciated!!
Ron
I have had the same problem, and had to come back home and check the server settings looking to see if the “Remote Access” is green - Remote access enabled, or red Remote access disabled. One time I had to disable it and re-enable it to get it to work properly. (Was a problem for me in the Windows Server ) Try it and see if it fixes it.
Thanks, but I tried that. Didn’t work for me.
I’m having the same issue. I have a FIOS Quantum router. I attempted to enable remote access automatically and manually by point forwarding. In each case, I get a quick 1 second flash that says I’m connected than I get the message “not connected outside your network” Can someone help me? My OS is Windows 10 Pro; Plex Version 1.13.5.5332. I even disabled my firewall and anti-virus program and I still get the same results.
I am have the same exact issue, im on AT&T fiber using a Motorola router. I have tried everything I could think of im manually port forwarded and had been running fine without issue for months. This has been going on for around 2 or 3 days now and i cannot get it working again. I even reverted back a couple updates and still same issues. This ■■■■ is really irritating and I see a lot of people having this issue. Can we please get some help here.
Obviously Plex administrators couldn’t care less about this issue.
So this issue is driving me nuts. I’m not a networking genius but I have always managed to get Plex Server to work for me in the past. Since the update before this one I have been unable to get access outside of my network due to the ever present “Not available outside your network” error. I have tried updating to the new version, no dice, I have tried using an older version, still no success. I have used 3 different Windows 10 PC’s and none of them work. I am currently operating off a MyRepublic Wi-Fi Hub+ but have tried using a Netgear D6400 and neither of them work with each of the above configurations. I have tried manually specifying port numbers on both of these and nothing works. Every time I reset the remote access settings it connects for about 2 seconds then disconnects.
I appreciate that occasionally a router may have an issue with a software release however judging by the many threads on and off the Plex forums, it seems as though this is a greater issue than a bug with a couple of router. I have paid a lifetime subscription to this service and all I want is for it to work. Can Plex please have a proper look at this issue and fix it?
Same problem all of a sudden, none of the articles help.
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