This is mentioned in a couple of other threads, but I wanted to have one with a clear title so it was easier to spot.
Ran a library update last night, and found that the TV series Super Sentai is longer matching correctly. Super Sentai is a metaseries that has a “new show” with different cast and plot, etc. each year but is generally considered to be a single series with each interation being a “season.” Kamen Rider & Ultraman are two other Japanese tokusatsu shows that follow the same format.
The preferred way of handling this series is the way TVDB does it - with each series being a named season under the main TV show and a separate standalone entry for each season for those who prefer to treat them that way. This was how Plex was handling it up til now. TMDB does not have an entry for the metaseries, only each season as a separate show which is where I assume the metadata is coming form.
Using the tvdb ID (tvdb-73694) to search when matching pulls up an entry for the 12th season, Choujuu Sentai Liveman, which obviously isn’t right.
I assume because Plex now seems to maintain their own database for metadata and there doesn’t seem to be a way for server owners to force the software to pull down metadata from a specific source on a per-show basis (anymore?), this will need to be fixed at Plex’s end. Could we get some attention on this please?
Server Version#: 1.30.0.6486
Player Version#: 1.59.1.3398-dab42972
EDIT: I “fixed” this temporarily by switching the whole library back to a the old Plex Series Scanner with the TVDB agent, re-matching and refreshing metadata on THIS SHOW ONLY, then “Upgrading” the library again back to Plex TV Series scanner when prompted and unchecking the “refresh all metadata” so it didn’t re-match the show. But this is obviously kinda hacky and a workaround at best, so ideally it’d still be nice if the fine folks on the Plex metadata team could see their way to sorting it out on their end.
Yes it absolutely will break it, so it’s a temporary solution only. I’m holding off adding anything new for now. Hopefully this should be trivial to sort out at Plex’s end, only requiring them to revert whatever they changed that broke it recently. But unfortunately with the time of year and relative obscurity of the series, I’m not holding my breath for a quick fix.
I really wish server admins had a bit more granular control over metadata sources, just in general but particularly at a per-show level so stuff like this wasn’t such a pain.
That’s the correct show, but that is not the result I get when attempting to match it currently. Plex will attempt to match it to season 12 if you use the tvdb ID, or if you just search “Super Sentai” and 1975, the first result will be only the first series. No entry for “Super Sentai” the series itself appears during a search (or on watch.plex.tv) I don’t think there’s any problem with my filenames.
Your files names are fine but I think you don’t have your ordering set the way you want. Do you have your TV library set to TVDB ordering, or the show itself set to TVDB (aired) ordering if that is how you base most of your naming? TheMovieDB is the default so that is likely what you are getting.
What I would do it set your TV library to Plex TV Series if not already but change the ordering to be THETVDB like my first screens shot for library. then do the plex dance on that show folder/files. ( make sure you do all the steps)
I’m not sure why it is not coming up in search though. it is really odd. It matched correctly for me first try without having to fix match. Watch.plex.tv does display results mostly matching TheMovieDB for most things. I suspect it not being on TheMovieDB at all is what is causing the problem on our end but I’ll let our metadata team know.
I do have my library and show entry configured this way, but maybe something is stuck somewhere in the database. I’ll do the old plex dance now and report back shortly.
EDIT: Yep, the full plex dance seems to have done the trick and it’s now matching correctly without my intervention. Some data is missing (synopsis, original availablity date, studio, etc) but the really important stuff is there. I did have to explicitly remove any reference to the TVDB id in the directory name and .plexmatch file though or it would still match to Choujuu Sentai Liveman. So the mismatch between TMDB and TVDB is still making things a little janky I guess, but the main thing is it’s working. Now to re-add all my watched data
I did the full Dance myself today and while it didnt pull in Liveman it didnt match with anything so I have no eps or season titles or Artworks. I hope an actual solution happens at some point.
Even If I try to do the auto match now it says “No matches found with this agent”. I took the TVDB code out like Revasser suggested.
This all looks pretty similar to how I have things, except the titles in the season folder names which I did have but took out when I did the dance.
The only other thing I did that comes to mind is that I first switched the whole library back over to the old Plex Series Scanner with TVDB agent and then “upgraded” it back to the Plex TV Series scanner when prompted. You could try that, but doing may result in some screwed up stuff you then have to correct. I had to fix about a half dozen entries.
