Support for Plex Cloud Sync

[Xenku]

Server Version#: 1.14.1.5488
Operating System: Windows 10 Pro Version 1809
CPU: AMD Ryzen 7 2700X Eight-Core Processor 3.70 Ghz
RAM: 32 GB DDR4
HDD: 5 x 8TB 3.5" Hard Drives configured in Raid 5
GPU: Vega 64 Frontier Edition
Hardware Acceleration: On

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I am a lifetime Plex Pass user since 2013 and wanted to know if I was doing something wrong since I have never been able to successfully use the Plex Cloud Sync feature.

Every time I select a movie to be Synchronized to the Cloud using the Cloud Sync feature it always stays stuck at the step “Waiting to be uploaded”. I use Google Drive as my cloud provider and have my Plex account linked with Google Drive.

Is there a way to formally contact Plex Support to address this isssue? I can provide logs and any other information that would be needed.

Thank you

[Xenku]

Thanks for the link… This sounds nice

So what you’re telling me, in essence, is that the old Cloud Sync doesn’t work but you guys have a dedicated team working on making it an actual usable feature? based on a new, fresh, up-to-date sync engine?