[SUPPORT] None of my Plex Servers Working

General Discussions
1

Suddenly all of my plex media servers have gone down including my plex cloud server and my Nvidia Shield server. I cannot fix any of the issues. I actually even reset my Nvidia Sheild back to factory defaults. I also reinstalled my Plex server on my computer and attempted to set up my Plex cloud server. However, I have had no success in making any of them work again.

I can only imagine that this is now some sort of issue with my online account. Could someone who has access to my account check it out?

2

I don’t see anything wrong with your account but your IP was temp blocked a few times yesterday for 5 minutes each time. Are you running PlexPy/tautulli or something like that which might ping us a whole bunch

4

No. I just have a Plex server on my sheild, one on Windows, and I used to have an official cloud instance. I still can’t make any of them work.

The computer and sheild ones claim my libraries are empty. They detect no media when I scan. I’ve checked the library paths.

For TV, it even says that it’s scanning each folder for content, but it finds nothing.

I even factory reset my sheild assuming that would have to fix the problem, but it somehow didn’t.

5

So you can access them from web interface but the just have no libraries?

There is a server update for the shield that you should be able to update from google play right now to fix that. It was just released a couple hours ago

6

Ok. I’ll try that on the Shield later today. I still can’t get Plex Cloud working again now though. Would it perhaps be possible to reset my Plex cloud somehow?

I’ve used it since the invite only beta, but now I just see this setup link.

servers
servers.png330×553 72.9 KB

However, it does not respond when I click on it.

7

Are your cloud providers set up at http://app.plex.tv/desktop?secure=0#!/account/plex-cloud

You can remove all those extra shield servers at http://app.plex.tv/desktop?secure=0#!/settings/devices

8

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