My downloads do the same thing. They hang at 50% for quite a while, but they eventually move. It seems that in my case, the progress indicator incorrectly calculates the time of the transcoding process that has to happen before the file downloads to your remote device. Once transcoding is complete, the progress indicator starts moving again a the file downloads.
I solved this by changing my client to always download at original quality.
This results in two things:
Downloads now take 3-4 minutes vs 30-45 minutes. Transcoding takes forever when syncing for some reason, and tortures the CPU. (As supposed to transcoding three streams on the fly and using 10% CPU)
File sizes are far smaller now than I ever got with sync except if I chose 1.5Mbps quality.
Are you referring to the original quality setting? The setting I was referring to is actually right in the settings on the Android/IOS client app. You shouldn’t have to change anything on the server side settings.
When you select your movie/show and then select Sync, it’ll let you choose the quality of the download. Select “original” and you should get faster downloads as it usually won’t have to transcode the video first.
Correct to both points. I need to check what the Plex app on your iPad is doing to make sure it’s sending the correct commands to sync. Then I want to check your server to make sure it got the command and responded appropriately. Need to see both to figure out where the stoppage is occurring.