My phone has stop displaying synced content as playable on the device even though the sync menu shows that playlists have been synced. This started happening around Sep 2nd.
My device: iPhone 6S
Steps taken:
Open app, select user, enter passcode
In the upper left, select my phone from the dropdown (versus my server)
Select playlists
“No playlists” message appears
Select menu and “Sync”
Status is “Sync complete, 37.9 GB available”. There are 12 playlists listed, each with a status of “Completed”.
Press the “Sync” button for good measure. It spins for a second but returns to the same state.
This was working fine for me for months and only just recently stopped.
You on v4.2 of Plex for IOS? Believe Plex devs are aware of this bug. If not fixed in 4.2 expect will be coming soon. Temp fix may be to click menu button (3 horizontal lines) twice but issue will return after a while. You are supposed to be seeing movie/TV/music libraries not just play lists and camera roll.