Syno NAS Plex Media Server Install Fails to Claim or See my Server - HELP!

[ChuckPa]

DSM 7 changed everything -

1. Installation now has a menu to aid in management, especially claiming
   (because everything else changed)

2. Username changed and lost all our privileges at installation time/

3. Shared folder where the metadata is stored changed

4. How to grant permissions to media changed.

5. So much changed that the installation scripting had to get smarter

When you installed,

1. Did you use the “Install using Plex Claim Token” radio button and get a claim token to put in the box ?

2. Before the second installation attempt, did you change all the permissions in the Plex shared folder so things would migrate automatically from DSM 6 → DSM 7 during installation ?

Synology FAQ - Questions, Answers, and How-To's

FAQ 27 - Migrating an existing PMS from DSM 6 to DSM 7 NOTICE: DSM 5 → [ DSM 6 ] → DSM 7 First Step If you first started using Plex with DSM 5, then upgraded to DSM 6, because of a change internal to DSM 6, you will need to perform this step before you start the DSM 7 upgrade. If you never used DSM 5, or deleted the Plex share sometime during DSM 6, you can skip this step and continue with the normal upgrade steps Rename the existing Plex shared folder to Plex.old Create a new Pl…