May I ask you to capture an example of this failure for me?
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Settings - Server - General - Show Advanced.
a. DEBUG logging option ON
b. VERBOSE logging option OFF
c. SAVE if you make any changes -
Now recreate the failure (only need up to 2 minutes of one)
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After the failure, Settings - Server - Troubleshooting - Download Logs
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It will give you a ZIP file. Please attach that ZIP file here
