Synology: DSM 7 Installation Archive -- Archived from main thread

Hi- just wanted to post that perhaps something has changed with the latest PMS versions that makes it no longer engage migration if the PlexMediaServer does not have access to the old “Plex” share. I followed your instructions to the letter, but when I got to Step 2 here (DSM 7 - Plex Media Server - Release Info & Migration instructions - #6 by ChuckPa), I did not receive any error or any notification about migration. Installation just said it completed successfully and tried to setup a new Plex Media Server. No migration logs.

I then went through and set the appropriate access privileges per Step 3 in those instructions.

After that, I went through this thread and followed your instructions to uninstall with the erase option and try again.

Everything then worked!

You might want to consider putting a footnote on step 2 of your instructions regarding what to do if there are no migration messages because you have to uninstall with erase to engage the migration assistant on subsequent installs.

Thanks for your work on all this.