Synology - How do I undo my botched DSM7 migration?

[ChuckPa]

I’m sorry you’ve had problems.

1. upgrade to DSM 7 – Good

2. Package Center repair – bad but easily recovered from

3. please explain “this didn’t succeed”

4. uninstall - KEEP option (not sign out or delete ) – Good (this keeps all the data)

5. Legacy Plex folder – what is the capitalization please? Should be plex or Plex. I will help you fix that if desired (should have been a “Migration.log” regardless)

6. Attempt again to install the DSM 7 package - unsuccessfully – please detail

Please confirm the error message Synology is giving you? I think you’re getting the DSM timeout error (which is lame but manageable).

Did you review my migration instructions here

DSM 7 - Plex Media Server - Release Info & Migration instructions

Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED. This thread is a LIVING document. Expect it to change. Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0. Many of those changes affected …

Or review the updated package structure which is effective 1.24.2.4973 ?

DSM 7 - Finalized Configuration (PMS 1.24.2.4973) - Release information

DSM 7 - Finalized Configuration (Packaging 2.0) - Release Information See below for updates Since DSM 7.0-41890 finalized, I’ve had time to digest everyone’s input as well as review what we ultimately ended up with in DSM 7.0 Looking at all the issues faced, there was one overriding problem which could not be solved – Plex’s data was not accessible from the GUI or other Synology tools such as Hyper Backup. An important issue for most was the data area could not be moved. It took some t…

Initial steps to complete this migration

1. Control Panel - Security – Set the timeout value to 65535 & OK that. You can change back later

2. Sign out of DSM & back in (so the new timeout becomes effective)

3. SSH into the box again.
   a. look for /volume*/@apphome/PlexMediaServer
   b. in there should be “Plex Media Server” if your data is indeed intact
   c. in that Plex Media Server directory will be all the directories you expect (Media, Metadata, etc, and your Preferences.xml file)

Let me know your findings.