Server Version#:1.28.1.6104
Player Version#: 4.84.1
I was requested by Plex to change password. Since I did I cannot log into my Plex Media Server on Synology NAS.
2 Likes
I have the same problem
Are you using DSM 6 or DSM 7 ?
DSM 7 has a built in support for this .
- Uninstall only (keep option)
- Reinstall same package SPK again
- Select “Install using Plex Claim Token” radio button.
- Click “Get Plex Claim Token” blue link
- Browser will open with Token displayed
- COPY it to the broser
- Return to this page
- PASTE into the form
- Click NEXT
- DONE
- Allow to install and then confirm “Claimed by: YourPlexUsername”
- Open the Syno by it’s LAN IP this ONE TIME ONLY.
Or you can check this tutorial - Server credential reset utility for Linux-based platforms .
No chance to do it remotely??? I don’t have direct access to my NAS, why “12” is a must?
Same sht after I charged my password on Plex and now my server is down!!!
I’ve deleted my Synology app “Plex” and installed Plex’s package - taken claimed but no access through the QuickConnect.to link ((((
You can TRY to hit it over QuickConnect with the utility but that’s not tested.
When all else fails, I DO have a “NO S**T” mechanism that will work for you being remote.
There’s more steps but it is guaranteed because the server claims itself while PMS is running.
@ChuckPa
Please tell me 
I don’t afraid steps )))
Do you have SSH/Putty command line access to the machine?
@ChuckPa sorry for delayed answer.
I’ve activated SSH access on DSM…
5 minutes later…
kex_exchange_identification: read: Connection reset by peer
Connection reset by XXX.XXX.XXX.XXX port XX What I’m doing wrong? (((
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